Client Care

Returns & Refunds

We want every piece to feel made for you. If something isn't right, you have 30 days from delivery to return it for a full refund.

30-Day Return Window

You have 30 days from the day your order is delivered to return any item for a full refund.

To be eligible, pieces must be unworn, unwashed, and in their original condition with all tags attached.

Email us at analuxefitness@gmail.com with your order number and the item you wish to return.

We will confirm your return and send you the instructions within 2 business days.

Once your return arrives and passes inspection, your refund is issued to the original payment method.

Please allow 5–10 business days for the refund to appear on your statement, depending on your bank.

Original shipping charges are non-refundable.

For hygiene reasons, items that have been worn, washed, or had the protective liner removed cannot be returned.

Items marked as final sale are not eligible for return or refund.

If your piece arrives damaged or you received the wrong item, contact us within 7 days of delivery.

We will arrange a replacement or a full refund at no cost to you.

We are happy to exchange an unworn piece for a different size or color, subject to availability.

Simply start a return as above and note the size or color you would like instead.

Questions about a return?